Logan Kilpatrick, a prominent figure in the artificial intelligence community and Senior Product Manager at Google DeepMind, has asserted with "100% conviction" that text messaging with AI is the "next form factor to hit 1 billion users." His strong declaration, shared via a recent tweet, underscores a growing industry focus on integrating AI into conversational platforms, criticizing the perceived lack of urgency from some AI companies.
Kilpatrick, who previously served as Senior Developer Advocate at OpenAI before joining Google DeepMind in April 2024, is known for his deep engagement with the developer community and his insights into AI's practical applications. His move to Google DeepMind, where he leads product for Google AI Studio and supports the Gemini API, positions him at the forefront of developing AI-powered communication technologies. He stated in his tweet, "The fact that every AI company isn’t doing this with urgency is absurd."
The conversational AI market is experiencing significant growth, with projections indicating a rise from an estimated USD 11.58 billion in 2024 to USD 41.39 billion by 2030, at a compound annual growth rate of 23.7%. This expansion is largely driven by increasing demand for AI-powered customer support, personalized messaging, and omnichannel deployment strategies. The integration of AI chatbots in messaging services is a key factor in this market acceleration.
Industry trends for 2025 highlight conversational messaging with AI and chatbots as a transformative force, enabling real-time, personalized interactions. The phenomenal growth of Rich Communication Services (RCS) messaging, particularly following Apple's adoption in September 2024, further demonstrates the market's readiness for advanced messaging capabilities. Experts note that AI-powered messaging is "rapidly uprooting contemporary mobile and web applications," signaling a shift towards more intelligent and interactive communication.
Kilpatrick's bold prediction aligns with the broader industry movement towards enhancing user experience through AI-driven conversations. Companies are increasingly leveraging AI to streamline campaign management, reduce manual effort, and improve outcomes through data insights and dynamic adjustments in messaging. This strategic shift aims to foster deeper connections with customers by anticipating their needs and creating more human-like interactions.