Chris Hebert (First Arriving): 10 Key Things You Must Know
Overview
Chris Hebert is a notable figure in the realm of public safety technology and marketing, particularly known for his role in co-founding First Arriving. This company has become a pivotal player in digital solutions for fire, rescue, and EMS services. Chris Hebert’s contributions to the field have made him a prominent figure in public safety innovations, offering cutting-edge digital dashboards, websites, and strategic marketing services. The unfolding story of his achievements reveals much about the intersection between technology and public safety.
1. Founding Firehouse.com
- Chris Hebert, alongside Dave Iannone, launched Firehouse.com in 1998, one of the first B2B web portals for the fire service industry. This early venture laid the groundwork for the integral role of digital platforms in public safety communication and coordination. Firehouse.com became a central hub for fire service information and community, merging technology with public service demands.
2. Establishing First Arriving
- First Arriving, co-founded by Hebert in 2013, has revolutionized how emergency services engage with their communities. The firm's offerings include digital signage, website development, and marketing solutions tailored to public safety agencies. By integrating advanced technologies, First Arriving assists in recruitment, retention, and overall community engagement for fire departments and EMS.
3. Contribution to Public Safety
- Chris Hebert’s impact extends beyond mere digital solutions. His company has been instrumental in enhancing public safety through effective communication tools. First Arriving’s systems help departments communicate internally and with the public, supporting crucial operations such as emergency response coordination and personnel management.
4. Innovation in Recruitment and Retention
- Recognizing recruitment challenges in volunteer fire departments, Hebert spearheaded efforts to create effective recruitment and retention strategies. First Arriving produces recruitment videos and utilizes digital tools to attract new volunteers, tailoring messaging and targeting potential recruits with compelling narratives about the fire and EMS community.
5. Expansion into Video Production
- Under Chris Hebert’s leadership, First Arriving expanded its services to include video production, starting with statewide campaigns. These efforts not only market the essential work of fire departments but also serve as educational tools that increase community awareness and involvement in public safety.
6. Leadership and Influence
- Beyond his entrepreneurship, Chris Hebert serves as a Vice President of Operations at First Arriving, overseeing the company’s strategic services. His leadership is vital in steering the company’s growth and evolution as a key player in the public safety industry, influencing best practices and innovative solutions.
7. Role in Professional Development
- Hebert is also noted for his role in organizing and participating in professional conferences such as the Maryland State Firefighters Association Convention. Through these events, he contributes to the ongoing education and professional development of public safety personnel, fostering growth and innovation in the field.
8. Recognition in the Firehouse Hall of Fame
- Chris Hebert was honored by being inducted into the Firehouse Hall of Fame in 2024. This prestigious recognition underlines his significant contributions and enduring influence in the fire and emergency services industry, marking a career dedicated to service and technological innovation.
9. Strategic Growth and Acquisitions
- First Arriving, under Hebert’s guidance, strategically acquired PSIN from Wondersign to enhance internal communication within fire departments. Acquisitions like these have allowed the company to expand its portfolio and improve its service offerings, thus strengthening its position in the market.
10. Future Prospects and Developments
- Looking ahead, Chris Hebert is focused on expanding First Arriving’s reach into new areas such as local government markets. By developing new technology platforms and enhancing existing ones, he aims to continue delivering comprehensive digital solutions that meet the evolving needs of the public safety sector.
Conclusion
Chris Hebert’s journey from founding Firehouse.com to leading First Arriving highlights his profound impact on public safety and emergency service sectors. His dedication to integrating technology with public safety has not only advanced communication and recruitment within these fields but has also set a trajectory for future innovations. As Hebert continues to drive advancements, his work encourages a reflection on the critical role of technology in enhancing safety services and community engagement.