Diagnostic Support Services

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Overview

Diagnostic Support Services (DS2) is a healthcare support services organization that specializes in pre- and post-analytical support services for laboratories and direct-to-consumer (DTC) providers. Founded in 2021, DS2 is headquartered in Lombard, Illinois, and has quickly grown to offer a wide array of services, including custom kitting & distribution, logistics & transportation, phlebotomy & sample collection, and IT & EMR integrations. The company is privately held and emphasizes leveraging proprietary software to enhance the customer experience while focusing on patient care.

Recent Developments

  • May 2024: Diagnostic Support Services secured a seed funding round amounting to $660,000, aimed at scaling operations and enhancing service offerings.
  • April 2024: DS2 announced their participation in the 50th Annual Meeting organized by the American Society for Histocompatibility and Immunogenetics (ASHI) in Anaheim, California. The event served as a platform to showcase their advanced diagnostic solutions and integrated services.
  • February 2024: The company launched a recruitment drive for a new Customer Success Lead in the Greater Chicago Area, expanding their team to cater to increasing demand.
  • October 2023: Diagnostic Support Services introduced an enhanced medical logistics and transportation service, aiming to improve accessibility and convenience for clients and patients.
  • August 2023: DS2 reported a partnership with several national healthcare organizations to provide comprehensive laboratory and medical support services, underscoring their commitment to healthcare innovation and efficiency.

Company Information

AttributeInformation
Founding Date2021
HeadquartersLombard, Illinois, USA
FoundersHoward Slutsky, Jared Kearns
RevenueNot publicly disclosed
ProfitsNot publicly disclosed
Key InvestorsDetails of key investors are not explicitly disclosed, but recent funding includes $660K secured in May 2024
IndustryHealthcare Support Services
Number of EmployeesApproximately 17

Early History

Diagnostic Support Services was conceptualized by Howard Slutsky and Jared Kearns in 2020, motivated by the lack of integrated and high-quality healthcare support services they encountered in the medical laboratory field. Drawing on over 30 years of experience in the sector, they aimed to fill a niche by providing comprehensive support services that previously required coordination with multiple vendors. Officially launched in 2021, DS2 quickly established itself in Lombard, Illinois, offering services that combined logistical, transportation, and advanced IT solutions tailored to the needs of medical laboratories and DTC providers. The early vision was to simplify the process for health organizations by leveraging unique technology to streamline operations and reduce overhead costs.

Company Profile and Achievements

Diagnostic Support Services operates with a robust business model centered around providing healthcare organizations with a comprehensive suite of logistical and laboratory support services. Key aspects include:

  • Custom Kitting and Distribution: DS2 offers tailor-made kits for laboratories, facilitating seamless integration and supply chain management.
  • Innovative Technology Solutions: Their proprietary software allows for integrated EMR systems and automated processes that enhance operational efficiency.
  • Major Achievements:
    • Successfully raising $1.16 million in funding since inception.
    • Establishing a strong foothold in the healthcare industry by partnering with leading healthcare organizations nationwide.
    • Expanding service offerings to improve logistics, sample collection, and diagnostic support.

Each service is designed to provide laboratories the opportunity to focus on core testing functions, while DS2 manages the back-end operations, creating efficiencies and improving overall service quality.

Current Operations and Market Position

Currently, Diagnostic Support Services maintains a competitive edge in the healthcare support services industry by focusing on technology-driven solutions and customer-centric approaches. DS2's operations span various domains, including custom supply distribution and phlebotomy, paired with advanced logistics that ensure timely and accurate sample collection and delivery. By maintaining a high level of service integration within healthcare facilities, DS2 significantly reduces errors and operational costs for their clients. Their market position is strengthened by strategic partnerships with healthcare giants, offering them competitive advantages.

Conclusion

Diagnostic Support Services stands as a crucial player in the healthcare support sector, emphasizing efficiency and quality through integrated services. The company's vision to transform diagnostic support via technology and innovative solutions positions it well for future growth. As the healthcare landscape evolves, DS2 is poised to expand its influence, potentially exploring opportunities in emerging markets or aligning with trends in personalized healthcare services, making it a significant contributor to the industry in the coming years.

References

  1. Diagnostic Support Services LinkedIn Page
  2. Official Diagnostic Support Services Website
  3. PitchBook Profile of Diagnostic Support Services
  4. Overview of Diagnostic Services by AIHW