Dr. Garima Sawhney is a pioneering force in India's healthcare industry, notably as a co-founder of Pristyn Care, a startup revolutionizing elective surgeries. As the first doctor in her family, she ventured into gynecology and quickly recognized the gaps in healthcare delivery that traditional models ignored. Through Pristyn Care, she is on a mission to address these inefficiencies by leveraging technology for more personalized and accessible patient care. Readers are about to discover intriguing facets of her journey, professional ethos, and the innovative strides her company has made towards transforming patient care.
Dr. Garima Sawhney's journey into the medical field was inspired largely by her family's ambitions for her to pursue a noble profession. Raised in a non-medical family, she defied the odds to become a doctor, opting for gynecology—a field her father believed was promising for women. This leap set the foundation for her future endeavors, illustrating her early drive and proactive approach to challenges.
Garima Sawhney co-founded Pristyn Care in 2018 alongside Vaibhav Kapoor and Harsimarbir Singh. Recognizing the systemic inefficiencies in surgical care, they designed Pristyn Care to improve patient experiences by focusing on elective, non-emergency surgeries. Their innovative business model has turned it into a valuable unicorn healthtech company, marking a significant shift in how healthcare can be delivered more efficiently and empathetically.
Pristyn Care distinguishes itself by using the idle capacity of hospital facilities to conduct surgeries, thus optimizing resource use without high infrastructure costs. This model not only ensures better utilization of existing medical facilities but also helps maintain the affordability and accessibility of medical care, optimizing care pathways and reducing patient stress associated with surgery.
Under Dr. Sawhney's leadership, Pristyn Care remarkably expanded across 42 cities, partnering with over 800 hospitals. The startup successfully completed treatment for more than 1.5 million patients. Such milestones highlight the company's exponential growth and the efficacy of its patient-centric approach to healthcare delivery.
Dr. Sawhney supports gender parity in health care services, advocating for more women in medical entrepreneurship. Pristyn Care maintains a gender-balanced workforce, with women constituting a significant percentage of its employees. Her journey serves as inspiration, particularly to aspiring women in sectors traditionally dominated by men.
Like many entrepreneurs, Dr. Sawhney faced initial resistance and obstacles—ranging from operational challenges to establishing trust with patients and partners. However, her dedication to creating patient-centric solutions and her adaptability in problem-solving have been key factors in overcoming these challenges.
Pristyn Care’s unique approach leverages technology to enhance patient experiences. By employing AI and smart data systems, they streamline processes from consultation to post-operative care. This integration has significantly reduced wait times and improved communication transparency between doctors and patients.
A key aspect of Pristyn Care, spearheaded by Dr. Sawhney, is its relentless focus on patient satisfaction. By emphasizing comprehensive pre- and post-surgical care, patient feedback is integral to improving services continuously. This patient-centric model has significantly enhanced trust and satisfaction among patients.
Dr. Sawhney envisions further expansion and technological advancements for Pristyn Care. The company plans to delve deeper into primary healthcare services, post their acquisition of Lybrate, aiming to make top-tier medical services even more encompassing and accessible to diverse populations.
Her leadership is characterized by a transparent, empathetic approach driven by innovation and community service. Dr. Sawhney believes in empowering her team through trust, collaboration, and continual learning, which not only boosts the company's growth but also fosters a culture of inclusivity and efficiency.
Dr. Garima Sawhney's contributions to the healthcare field through Pristyn Care demonstrate a blend of medical expertise and entrepreneurial acumen. Her journey underscores the impact of innovative thinking in transforming healthcare delivery. As healthcare evolves, her work prompts reflection on the roles technology and patient-centered care will play in shaping the future landscape.