
Entrepreneur Nick Huber recently highlighted a management philosophy centered on fostering critical thinking among employees, challenging the traditional approach of managers directly solving problems. In a social media post, Huber outlined two distinct options for handling employee inquiries, advocating for the long-term benefits of empowering staff to find their own solutions.
"When an employee comes to me now with a question, any question, I ALWAYS ask them the same exact thing. Well, what would you do and why?" Huber stated in his tweet. This method, he explained, shifts the onus back to the employee, encouraging them to develop independent problem-solving skills rather than relying solely on managerial intervention.
Huber contrasted this approach with the easier, short-term solution of a manager taking over and resolving issues themselves. While this might seem efficient, he argued it can enable a "lack of critical thinking" and hinder an employee's professional growth. His philosophy aligns with a broader trend in leadership focusing on employee empowerment, which emphasizes autonomy and decision-making authority.
This management style is crucial for long-term success, according to Huber, as it builds capability within the team. Empowered employees are often more productive, engaged, and committed to their organizations, fostering a culture of trust and accountability. Such an environment allows employees to feel valued and confident in their decision-making abilities, leading to improved job satisfaction and organizational commitment.
The practice of asking employees "what would you do and why?" serves as a coaching strategy. It provides guidance and support for developing new skills, enhancing performance, and overcoming challenges. By encouraging employees to articulate their thought processes, managers like Huber aim to cultivate a workforce capable of independent reasoning and proactive problem-solving.