Glean Assistant's Agentic Engine 2 Marks 'Substantial Step Up' in AI Capabilities

Glean, the enterprise search and AI work assistant provider, has announced a significant evolution of its AI capabilities with the introduction of Agentic Engine 2 and the integration of Claude 4. Alexander Embiricos, CEO of Multi, a company associated with collaboration tools and potentially Glean, characterized this development as "a substantial step up, not an in-place update," signaling a major architectural shift in the platform. The enhancements aim to provide users with more sophisticated and intuitive AI assistance for complex tasks.

The core of this advancement lies in Glean Assistant's new Agentic Engine 2, which brings adaptive planning and full-context awareness to handle intricate, multi-step queries. This new engine is designed to enable the AI to understand and execute complex workflows more effectively, moving beyond simple information retrieval to proactive problem-solving within the enterprise environment. The company also introduced a debug mode for agent builders, allowing for precise monitoring of AI behavior.

A key component of the upgrade is the integration of Claude 4, available in both large and small model configurations. This advanced AI model offers a long context window and robust reasoning performance, making it particularly adept at processing broader contexts and understanding multi-stage requests. This integration enhances Glean Assistant's ability to tackle complex information synthesis and analysis for its users.

Alongside these technical improvements, Glean Assistant has received a visual refresh, featuring a more focused and intuitive chat-bubble interface. This updated design streamlines user interaction, collapses intermediate steps for clarity, and improves how citations are grouped, previewed, and displayed, aiming for a more user-friendly experience. The company's focus remains on delivering powerful, yet accessible, AI tools for enterprise productivity.