Harshita Srivastava (GreyLabs AI)

Overview

Harshita Srivastava is a prominent figure in the field of artificial intelligence and technology, known for her role as the co-founder of GreyLabs AI. Established in 2023, GreyLabs AI is a cutting-edge startup specializing in speech analytics, which has rapidly gained recognition for its innovative approaches within the financial services sector. Harshita Srivastava, along with her co-founder Aman Goel, has been instrumental in developing technologies that transform customer interactions into actionable insights. Her extensive background in software engineering and AI has significantly contributed to the success of the company, putting GreyLabs AI on the map as a formidable player in the AI-powered customer service solutions industry.

Recent Developments

July 2025: GreyLabs AI announced plans to raise $10 million in its Series A funding round led by Elevation Capital, with participation from existing investor Z47 Partners and new angel investors. The funds aim to expand the team size and increase the client base by over 100 BFSI clients.
2025: Harshita Srivastava played a crucial role in GreyLabs AI’s technological advancements, focusing on expanding the capabilities of their AI platform to support real-time transcription and analysis of customer interactions.
2024: The company raised $1.5 million in seed funding led by Matrix Partners India, marking a significant milestone in their business expansion. The funding has been directed towards enhancing product features and exploring new markets, including Middle East and Southeast Asia.
August 2024: Harshita Srivastava, leveraging her expertise, successfully integrated generative AI (GenAI) into GreyLabs AI's platform to enhance the accuracy of speech-to-text analytics and provide deeper insights into customer interactions.
June 2024: Harshita Srivastava received recognition for her contributions to the AI industry, particularly for GreyLabs AI's innovative approach in utilizing generative AI to improve compliance and operational efficiency in financial sectors.

Personal Information

Attribute	Information
Full Name	Harshita Srivastava
Born	Not publicly available
Nationality	Indian
Occupation	Co-founder and CPO of GreyLabs AI
Known For	Co-founder of GreyLabs AI
Net Worth	Not publicly disclosed
Education	Bachelor of Technology, IIT Kanpur

Early Life and Education

Harshita Srivastava completed her Bachelor of Technology degree from the Indian Institute of Technology, Kanpur, where she graduated in 2017. Her academic journey laid the groundwork for her robust career in technology and artificial intelligence. Throughout her education, Harshita demonstrated a strong interest in software engineering, leading her to hone her skills in full-stack development and cloud computing platforms. These experiences nurtured her technical acumen and prepared her for significant roles in the tech industry, eventually guiding her towards entrepreneurship.

Career and Notable Achievements

2017-2018: Harshita began her professional journey as a Software Programmer at Citi, where she developed essential skills in software development and project management.
2018-2021: She co-founded Cogno AI and served as Chief Technical Officer. Cogno AI, known for its chatbot and digital interaction solutions, was later acquired by Exotel in 2021.
2023-Present: Harshita co-founded GreyLabs AI, serving as the Chief Product Officer. Under her leadership, the company has secured significant funding and expanded its product offerings to include advanced speech analytics solutions tailored for the BFSI sector.
Key Achievements include leading the development and launch of 'Project Phoenix', winning the 'Excellence in Innovation' Award, and authoring technical articles on scalable backend systems.

Current Work and Impact

Harshita Srivastava continues to drive innovation at GreyLabs AI, focusing on enhancing the company’s product capabilities and expanding its market presence. Her current work involves refining machine learning models for better accuracy and making solutions language-agnostic. GreyLabs AI, under her guidance, is set to pioneer new integrations with AI technology, offering real-time transcription and multi-language support, thereby solidifying its leadership in the global speech analytics market.

Greylabs Ai Founder

Harshita Srivastava and her co-founder Aman Goel established GreyLabs AI in 2023. The company quickly grew to become a notable name in AI-powered customer service solutions, leveraging advanced speech analytics and generative AI technologies to transform data-driven insights in the BFSI sector. The founders' combined expertise in technology and finance has propelled GreyLabs AI to secure substantial investments and expand its client base across major financial institutions.

Harshita Srivastava Linkedin

Harshita Srivastava is actively involved in professional networking and business growth strategies, often sharing insights and updates about GreyLabs AI on her LinkedIn profile. She uses the platform to connect with industry professionals, potential clients, and collaborators, contributing to discussions surrounding AI innovations, entrepreneurship, and technology trends.

Conclusion

Harshita Srivastava is a trailblazer in the technological landscape, driving significant advancements in how businesses leverage AI for customer interaction insights. Her work with GreyLabs AI epitomizes a forward-thinking approach to solving traditional problems with modern AI solutions. As GreyLabs AI continues to evolve, Harshita’s legacy in the AI domain is expected to grow, influencing innovations and shaping efficient strategies across sectors reliant on customer-service data analytics.