Manus Platform Empowers Florist to Build AI Solution, Driving Sales Growth

Singapore-based florist Noelle Fleur has significantly enhanced its sales conversion rates and streamlined operations by developing an AI-powered bouquet visualizer using the Manus platform. This innovative solution allowed the florist to create a personalized customer experience without the need for traditional development agencies or extensive coding knowledge, directly addressing challenges of high drop-off rates and time-consuming communication.

Noelle Fleur, an e-commerce flower shop specializing in bespoke arrangements, previously faced operational hurdles in providing highly personalized services. The founder, Noelle, experienced "endless emails and messages to clarify flower choices, color schemes, and budget constraints," leading to customer uncertainty and low conversion rates. The absence of clear product visuals and opaque pricing further complicated the purchasing process for customers.

By leveraging Manus, Noelle Fleur built a DIY AI flower arrangement builder, enabling customers to design, preview, and purchase custom bouquets in real-time. This intuitive, self-service platform guides customers through a nine-step process, from selecting main and filler flowers to choosing color palettes and packaging styles. A key feature is the "Generate AI Preview" option, which produces a realistic mockup of the custom bouquet, bridging what the company described as "the imagination gap."

The implementation of the AI Bouquet Designer has had a transformative impact, shifting from "long, multi-channel discussions per order" to "a guided, self-service tool that completes the flow end-to-end." The Manus blog highlighted that this led to "higher conversions from a smooth, visual journey" and "realistic AI previews that boost buying confidence." Real-time pricing updates ensure transparency, while an integrated WhatsApp option allows for direct inquiries with the generated image and selections attached.

The success of Noelle Fleur underscores a growing trend of small businesses utilizing no-code and AI platforms to scale personalized services and enhance customer experience. This approach frees up valuable time for businesses to focus on their core craft, demonstrating how advanced technology can be accessible and impactful for entrepreneurs without a technical background.