Mezmo Solution Reduces Netlink Voice Log Data by Up to 96% to Control Datadog Costs

San Jose, CA

Mezmo, a leading observability data platform, has enabled Netlink Voice to significantly reduce its Datadog costs by optimizing log ingestion and data volume. The telecommunications provider achieved up to a 96% reduction in event file sizes by implementing Mezmo's Telemetry Pipeline solution. This development addresses a growing concern among businesses regarding the escalating expenses associated with managing vast amounts of observability data.

Mezmo's approach centers on its Telemetry Pipeline, designed to collect, profile, transform, and route telemetry data efficiently. This allows organizations to gain high-fidelity observability insights while actively controlling costs. The platform helps engineering, DevOps, and SRE teams make faster decisions by providing noise-free signals and optimizing log data before it reaches downstream analysis tools.

Netlink Voice, a communications specialist founded in 2007, faced challenges with managing voluminous Syslog events from Microsoft Windows Servers. These robust and lengthy logs, crucial for identifying unauthorized access and security issues, were impossible to fully index and store without incurring significant overages on their monitoring platforms, including Datadog. This often led to dropping critical security-related events.

By sending its events through a Mezmo Telemetry Pipeline, Netlink Voice pre-processed the data, restructuring events to contain only necessary fields. This reduced the file size of events to approximately 1,000 bytes and standardized their format, ensuring no critical data was lost while significantly cutting storage and indexing costs. According to a Netlink Voice SOC Manager, Mezmo's Telemetry Pipeline is "exactly what I'm looking for, it shows the necessary events variables for our team, and reduces the amount of data significantly."

The challenge of managing observability costs, particularly with platforms like Datadog, is a widespread issue in the industry. As companies scale and generate increasing volumes of metrics, logs, and traces, expenses can quickly spiral out of control. Solutions like Mezmo's Telemetry Pipeline offer a strategic way to optimize data at the source, preventing costly overages and ensuring that only relevant, actionable data is retained for analysis and incident resolution.