Scottsdale's Real-Time Crime Center Integrates 4,000+ Feeds, Enhancing Regional Crime Response

Scottsdale, Arizona – The city of Scottsdale's Real-Time Crime Center (RTCC) is leveraging extensive partnerships and regionalized resources to significantly enhance its crime-fighting capabilities, transforming into a "force multiplier" for law enforcement. This collaborative approach, highlighted by a recent statement from Flock Safety, emphasizes how sharing intelligence across jurisdictions accelerates response times and strengthens community safety. The RTCC, which began as a pilot in January 2021 and became fully operational in February 2022, serves a population of 275,000 residents and over 12 million annual visitors.

At the core of Scottsdale's RTCC is an advanced technological infrastructure, primarily powered by Flock Safety's solutions. This includes Flock Safety Falcon® LPR cameras, Condor PTZ cameras, and Wing® VMS, all feeding into the centralized FlockOS® platform. The center aggregates nearly 4,000 live camera feeds from diverse sources, including city traffic management, municipal security, homeowners associations, and private businesses like churches and malls, providing comprehensive situational awareness.

These partnerships extend beyond local entities, fostering crucial inter-agency collaboration. The Scottsdale Police Department has integrated its systems with partners like Mark43, combining computer-aided dispatch (CAD) and records management system (RMS) data with Flock's license plate reader (LPR) and video technology. Assistant Chief Richard Slavin emphasized the necessity of seamless data flow, stating, "Even if you have a great product, if it works in a silo, we’re not interested. We need our data to flow.”

The impact of this integrated system is evident in improved efficiency and successful case resolutions. RTCC operators can provide real-time intelligence to officers, leading to faster clearances and better resource allocation. Notable successes include the swift recovery of stolen vehicles, the disruption of drug operations, and the rescue of human trafficking victims, with RTCC Technician Darlene Cook noting, "What our RTCC brings to the department is time. And time saves lives."

Scottsdale's model is part of a growing trend in Arizona, where the number of RTCCs has expanded from two to nearly 20 since 2021, forming a robust regional safety network. This allows for fluid data and insight sharing across borders, enabling agencies to maintain investigative continuity and support during major events. As Flock Safety stated in their tweet, > "A city can’t fight crime alone. Partnerships and regionalized resources are transforming Scottsdale’s Real-Time Crime Center into a force multiplier."