ScreenSteps
Overview
ScreenSteps is a knowledge management software company that provides businesses with solutions to streamline employee onboarding, training, and performance support. Founded in 2003, the company is headquartered in McLean, Virginia. ScreenSteps was co-founded by Gregory DeVore, Jonathan DeVore, and Trevor DeVore. As of the latest data, ScreenSteps has raised $1 million through a Seed funding round.
Recent Developments
- In November 2024, ScreenSteps hosted its inaugural Knowledge Ops Summit in Chicago, unveiling AI features set to launch in 2025. These include tools that integrate AI to enhance knowledge management and streamline content creation.
- ScreenSteps emphasized improving knowledge transfer using the Knowledge Ops Maturity Model, helping companies enhance onboarding processes and operational efficiencies.
- The company launched initiatives to enhance knowledge transfer strategies for 2024, focusing on training and supporting company staff more effectively.
- In April 2024, ScreenSteps released version 4.6.2 of its desktop software, continuing to support organizational needs in training and performance by offering essential updates.
- Recent collaborations with Microsoft have seen integrations into Office 365, enhancing usability across platforms reputed for high-security standards verified by SOC 2 Type 2 certification.
- ScreenSteps celebrated a significant investment of $1 million in December 2023, pivoting further developments towards robust AI tools and expanded SaaS offerings.
Company Information
| Attribute | Information |
|---|---|
| Founding Date | 2003 |
| Headquarters | McLean, Virginia, USA |
| Founders | Gregory DeVore, Jonathan DeVore, Trevor DeVore |
| Revenue | $1 million (estimated) |
| Key Investors | Grix Venture Capital |
| Industry | Software Development |
| Number of Employees | 16 |
Early History
ScreenSteps began its journey in the early 2000s, founded by the DeVore brothers in the Washington DC metro area. Initially focused on simplifying complex software processes, the goal was to offer intuitive software solutions for businesses seeking to enhance their operational procedures. Over time, the company has evolved, gaining prominence as a reliable partner for businesses seeking to implement knowledge management solutions. This reputation was built through innovation in the fields of SaaS, business information systems, and knowledge operations.
Company Profile and Achievements
ScreenSteps is known for its robust knowledge management platform that particularly benefits industries like customer support and IT services. Its business model revolves around providing scalable solutions that help organizations manage their training and procedural documentation more effectively. Key achievements include:
- AI Integration: Utilizing AI to improve content creation efficiency, making it easier for companies to maintain up-to-date and accurate training materials.
- Find & Follow Framework: This system aids organizations by structuring how information is transferred and accessed within companies, reducing errors and improving employee efficiency.
- Seamless Integrations: ScreenSteps integrates with popular platforms like Zendesk and Salesforce, allowing companies to use its tools in conjunction with existing systems, enhancing productivity and collaboration.
- Client Success Stories: The company boasts several success stories where businesses have dramatically reduced onboarding time and increased performance by over 50% using ScreenSteps.
- Knowledge Ops Maturity Model: ScreenSteps developed this model to guide companies in evolving their knowledge management strategies from basic to advanced stages.
Current Operations and Market Position
ScreenSteps is actively operating in the knowledge management software industry, providing a platform that helps businesses mitigate the common pitfalls of knowledge transfer through digital guides and structured learning paths. The company's competitive advantage lies in its ability to offer a customizable solution that integrates into existing business processes efficiently. With a small but dynamic team, ScreenSteps continues to innovate its offerings, placing a significant focus on AI capabilities and on-demand learning resources, securing its place as a critical asset for modern businesses seeking to enhance internal communications and training.
Conclusion
ScreenSteps represents a formidable force in the realm of knowledge management solutions, continuously adapting to the changing needs of industries by offering intuitive, efficient tools for employee training and operational support. As the company embraces AI and further refines its software capabilities, it holds the potential to vastly influence how businesses manage their operational knowledge, ensuring they stay competitive in an ever-evolving marketplace.