Thomas Bollig (octonomy): 10 Key Things You Must Know

Overview

Thomas Bollig is a German entrepreneur and technology executive best known as the Co-Founder of octonomy, an innovative AI company specializing in agentic artificial intelligence systems aimed at automating complex enterprise support and service workflows. Based in Cologne, Germany, Bollig has demonstrated a notable track record in leading high-tech ventures that blend artificial intelligence with enterprise applications, especially targeting heavy industries with demanding technical documentation and support needs. His role in octonomy, combined with past leadership in other tech companies, marks him as an influential figure in advancing AI-driven automation within complex technical environments. This article explores key facets of Bollig's career, his involvement with octonomy, and the significance of the technology innovations he champions.

1. Co-Founder of octonomy

Thomas Bollig is one of the co-founders of octonomy, a Cologne-based AI-as-a-Service company. Founded in early 2024 alongside Sushel Bijganath (CEO), Oliver Trabert (CPTO), Thorsten Grote, and Markus Hanslik, octonomy dedicates its efforts toward building AI systems that automate complex technical support workflows with unparalleled accuracy. The company produces autonomous digital coworkers designed to comprehend and act on technical documentation—such as schematics, technical manuals, SOPs (standard operating procedures), and live maintenance logs—with an industry-leading precision quoted at around 95%. Bollig's foundational role helped set the technological and vision foundations of this innovative venture.

2. The Mission and Technology of octonomy

Octonomy’s mission centers on transforming the automation of technical support and service workflows in heavy equipment and industrial UIs. The AI technology focuses on understanding and operating on multi-source, unstructured data typically found in enterprises, including ERPs, CRMs, and maintenance systems. Unlike typical conversational AI that falters with complexity, octonomy’s proprietary ‘agentic AI’ architecture enables real-time interpretation and action across diverse datasets, significantly decreasing unplanned downtime, accelerating service responses, and improving scalability of enterprise support functions. Bollig’s technical leadership helped push this advanced AI platform toward market-ready applications.

3. Rapid Growth and Investment Success

Since its founding in 2024, octonomy has rapidly scaled its operations, supported by a $20 million seed financing round announced in November 2025. The round was led by Macquarie Capital Venture Capital, with participation from Capnamic, NRW.Bank, and the TechVision Fund. This capital influx empowered octonomy to expand outreach across Europe and North America, refining its platform and meeting market demands where automation of complex technical service workflows is vital. Bollig’s role as co-founder ensured the company's strong technological and strategic positioning contributing to this successful funding milestone.

4. Bollig’s Background and Expertise

Thomas Bollig studied at Rheinische Hochschule Köln (Cologne University of Applied Sciences) and built a career blending software development, engineering leadership, and product innovation. His skill set includes JavaScript, MySQL, Scrum, software and web development, reflecting a solid engineering foundation. Prior to octonomy, Bollig held senior technical roles such as Interim Engineering Manager at RTL Group and CTO at Tivian. Currently, he is also the Founder and CEO of MindNatives GmbH, showcasing his entrepreneurial emphasis on turning AI complexity into practical business value. His diverse experience equips him with the capabilities to both craft innovative AI technologies and drive their market adoption.

5. Industry Impact and Innovation

Octonomy, with Bollig’s contributions, is recognized for pushing the envelope of AI in industrial applications. By offering systems that exceed 90% accuracy in automating knowledge-intensive workflows—significantly outperforming existing solutions—Bollig and his team are redefining how enterprises handle technical assistance. Their AI agents transform highly complex, unstructured datasets into actionable operational intelligence, enhancing technician productivity and reducing costs. This approach addresses one of the toughest challenges in enterprise AI: handling messy, multi-source, and diverse technical data without losing accuracy or context.

6. Challenges Addressed by Octonomy's AI

Traditional AI assistants and chatbots struggle with intricate, unstructured enterprise data typical of manufacturing, heavy equipment maintenance, and insurance sectors, often delivering accuracies below 50%. Octonomy’s agentic AI architecture, advocated by Bollig, is designed specifically to overcome these obstacles by contextualizing and reasoning over complex documents, schematics, and logs. This leads to significantly higher precision in automated support tasks, boosting efficiency and enabling enterprises to scale complex service workflows with confidence.

7. Integration and Deployment Advantages

A notable advantage of octonomy’s solution under Bollig’s leadership is its rapid deployment capability — the AI can be integrated into existing enterprise systems within 20 days, without requiring cumbersome data migrations. This seamless deployment reduces barriers for enterprises seeking to adopt advanced AI solutions, ensuring swift realization of business value and minimizing operational disruption.

8. Diverse and Experienced Team

Octonomy’s founding team, including Bollig, brings together veterans from leading companies such as Meta, Amazon, Aleph Alpha, Personio, Staffbase, and SoSafe. The combined expertise in AI and SaaS underpins the company's technological depth and strategic vision. Bollig’s leadership aligns with this multi-disciplinary approach in fostering an innovative environment that blends research excellence with market-driven development.

9. Previous Leadership Roles and Recognitions

Before his role at octonomy, Thomas Bollig held leadership positions including CTO at Tivian and Director of Engineering at Questback. Under his technology leadership, Tivian won accolades such as the AWS Technology Partner Transformation of the Year award in 2021, recognizing significant advancements in cloud and AI technologies. Bollig's capacity to lead teams through technological transformation has earned him recommendations for his leadership skills and expertise in SaaS hosting and infrastructure.

10. Future Prospects and Ambitions

As the Founder and CEO of MindNatives GmbH and co-founder of octonomy, Thomas Bollig is deeply engaged in the future of AI-driven automation for complex knowledge work. With AI’s growing relevance in enterprise environments, Bollig’s work contributes to unlocking efficiency, reliability, and scalability in technical support workflows. Octonomy’s continual expansion into new markets aims to further solidify the role of agentic AI systems in industries requiring high-accuracy intelligent assistance, with Bollig poised as a leading innovator driving this transformation.

Conclusion

Thomas Bollig stands out as a dynamic entrepreneur and technology leader who has significantly influenced the application of artificial intelligence in complex enterprise environments. Through his co-founding of octonomy and its advanced agentic AI platforms, Bollig addresses critical challenges in automating technical support with unprecedented accuracy and efficiency. His blend of engineering expertise, leadership experience, and visionary drive positions him at the forefront of AI innovation for industry-grade solutions. As AI continues to evolve, Bollig’s efforts underscore the transformative potential to enhance enterprise workflows and knowledge work in technical fields, prompting reflection on how intelligent automation will reshape industries globally.