Zips Car Wash

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Overview

Zips Car Wash, headquartered in Plano, Texas, is one of the largest privately held car wash operators in the United States. Founded in 2004 by Brett Overman, the company has significantly expanded its operations over the years, offering express, ride-thru car wash services. Zips Car Wash operates across 25 states with over 280 locations. The company provides a subscription-based model called the ZIPS Unlimited membership and has raised a total of $423 million, with notable funding from Atlantic Street Capital.

Recent Developments

  • October 2024: ZIPS Car Wash expanded its partnerships with several universities, enhancing its Car Wash Convos series by including new student-athletes from universities like Oklahoma and Illinois.
  • August 2024: ZIPS announced season 3 of their Car Wash Convos series in collaboration with Learfield, continuing to engage student-athletes from various universities in the NIL space.
  • June 2024: Atlantic Street Capital increased its investment by $70 million to support ZIPS' strategic growth, focusing on membership expansion and service quality.
  • April 2024: ZIPS celebrated its 20th anniversary by launching community-focused initiatives, including a $20,000 donation to Folds of Honor and providing 20,000 free washes.
  • February 2024: The company launched a new fundraising platform in partnership with Welcomemat, aimed at supporting local schools and non-profits through digital sales of car wash services.

Company Information

AttributeInformation
Founding Date2004
HeadquartersPlano, Texas
FoundersBrett Overman
Revenue$26.6 million (2024 estimate)
ProfitsNot disclosed
Key InvestorsAtlantic Street Capital, Capital Southwest, Northleaf Capital Partners
IndustryAutomotive Services
Number of EmployeesApproximately 1,600
SubsidiariesRocket Express Car Wash, Jet Brite Car Wash

Early History

Zips Car Wash was established in 2004 in Little Rock, Arkansas, beginning with two locations. The company quickly expanded through strategic acquisitions and development, helping it grow its footprint across multiple states. By emphasizing the express car wash model and introducing the Unlimited Wash Club, Zips differentiated itself in the market. Brett Overman's vision played a vital role in scaling the operation to become a leading player in the industry.

Company Profile and Achievements

Zips Car Wash operates on a subscription model, offering the ZIPS Unlimited Wash Club which allows customers unlimited car washes per month. The company has made a series of strategic acquisitions, including the purchase of Boomerang Car Wash in 2016. This positioned Zips as one of the top car wash chains in the U.S.

  • Milestones:
    • 2020: Expanded to over 200 locations across 20 states.
    • 2022: Acquired 66 new locations, opening new markets.
    • 2024: Recognized for excellent customer service in industry rankings.
    • Garnered a substantial online customer base through its app and digital marketing strategies.

Current Operations and Market Position

Currently, Zips Car Wash is the largest privately held car wash operator nationwide. It continues to grow its presence through strategic partnerships and technological enhancements in services, including a mobile app that facilitates seamless customer interaction. Zips holds a significant market share and competes with prominent players like Mister Car Wash and Take 5 Car Wash.

ZIPS Car Wash Membership

ZIPS offers multiple membership plans under the ZIPS Unlimited Wash Club, priced between $14.95 to $34.95, allowing for up to two washes per day. Membership perks include access to all ZIPS locations, discounts on additional vehicle memberships, and exclusive access to promotional events through the ZIPS app.

ZIPS Car Wash Prices

The company offers a variety of wash services categorized into packages ranging from basic to premium options, with one-time washes costing between $7 and $45. Special promotions and membership discounts are frequently available to maximize affordability and customer satisfaction.

Related Topics

ZIPS Car Wash Customer Service

ZIPS is committed to customer satisfaction, offering a range of digital and in-person customer support services to address customer needs promptly and efficiently.

ZIPS Car Wash Locations

With over 280 locations, ZIPS is accessible in various states, often located in high-traffic areas for maximum convenience to customers.

Conclusion

Zips Car Wash has grown to be a formidable entity in the car wash industry, leveraging its expansive footprint and innovative service models to capture a broad customer base. Its focus on technological integration and customer satisfaction positions it well for future growth and market leadership. With continued investment and strategic expansion, ZIPS is poised to maintain its helm as a leader in automotive care services, enhancing its impact and reach within the industry.

References

  1. PR Newswire on Atlantic Street Capital Investment
  2. CarWash.com on ZIPS expansion and funding
  3. ZIPS Car Wash Official Website
  4. Car Wash Magazine on industry rankings
  5. Tracxn on Company Profile