
NVIDIA CEO Jensen Huang's assertion that "AI is not a tool. AI is work," delivered at the recent GPU Technology Conference (GTC) in Washington, D.C., has ignited a debate among industry observers regarding the true nature and market potential of artificial intelligence. Huang posited that AI represents a fundamental shift, transforming the addressable market from the "trillion dollars or so" of the software tools industry to engaging a "hundred trillion dollar global economy."
Huang elaborated on his perspective, stating, "AI is, in fact, workers that can actually use tools." He cited examples like Perplexity using web browsers for tasks such as booking vacations, and NVIDIA's internal use of Cursor, an "agentic AI system" that partners with software engineers to generate code using tools like VS Code. This, he argued, profoundly differentiates AI from traditional software applications, which he characterized simply as tools that users operate.
However, technology thought leader Tim O'Reilly, commenting in a recent newsletter, expressed skepticism about Huang's distinction. O'Reilly stated, "At first this seems like an important observation... But it really doesn’t hold up to closer examination." He argued that many complex software systems already function as "workers" that utilize tools, pointing to the Amazon website as a prime example. He detailed how Amazon's platform performs extensive work, from searching product catalogs and calculating taxes to dispatching instructions to warehouse workers and delivery drivers.
O'Reilly further challenged the analogy of AI to simple tools like hammers and screwdrivers, noting that even an electric screwdriver or a tractor performs "work," blurring the lines between tool and worker. He concluded that "Today’s AI systems are still tools. Just very powerful ones. The boundaries are far blurrier than the hype machine would have us believe." This debate highlights differing views on AI's current capabilities and its ultimate economic impact, with NVIDIA continuing to push for an expansive vision of AI's role in reindustrialization and various sectors.